Youve convinced me that I want to sign up for your newsletter. Now that Im ready, what do I do? I go to the signup box on the current web page and complete the form. But wait... what are you asking for? If youre asking for more than my name and email address, I will hesitate. After all, if youre going to send me an email newsletter, why do you even need my name, much less my street address, city, state, zip, telephone number, number of people in my household, etc. My email address should be enough. Now Ill give you my name, because I understand that youll want to personalize my email messages. But unless you show me very good reasons, Ill forget about signing up and go on to another site that doesnt want a lot of information in exchange for their complimentary report or newsletter. Its like dating. When you first meet you get only the necessary information - name and phone number. As you agree to date, youll get the address. Later, as you get to know one another better, youll start to add more details. Moving a visitor from lead to customer involves a courting process. You want them to get to know you. They need to learn to trust you. You need to establish a relationship. Thats the purpose of your newsletter. You offer them good information and in return they give you the right to market to them. As they become more interested and more loyal, theyll move from just a lead to a steady prospect. Eventually youll "marry" some of your prospects and theyll become customers. So whats your courting pattern? How do you get to know your prospects? When do you ask for more information -- more commitment? For more information on the online sales process sign up for the complimentary mini course at http://www.SalesSiteQuickStart.com. |